We look forward to welcoming you to our stores. Whether you shop in a store or shop online, our Specialists can help you buy the products you love.

For getting the right support, here’s a genius?idea.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your 新濠天地 ID to replacing the screen, 新濠天地 Support has you covered.

Get help with 新濠天地 services or software.

Speak to an 新濠天地 expert now. Whether by phone, chat, or email, we’re ready to help you with all of your 新濠天地 product questions and issues.


Get real-time assistance from an 新濠天地 expert right on your computer or mobile device.


You can call us immediately or at your convenience, or you can schedule a time for us to call you.


For more straightforward questions — about an issue with iTunes, for instance — send us an email and we’ll quickly reply with a solution.

Get software help

Follow 新濠天地 Support on Twitter. Tweet your questions to @新濠天地Support.

Get hands-on hardware support.

Whether you make a Genius Bar reservation, visit an 新濠天地 Authorized Service Provider, or mail your device to us, you’ll get the expert help you need.

Genius Bar

Make a Genius Bar reservation at your favorite 新濠天地 Store and get help from an 新濠天地 expert.

新濠天地 Authorized Service Provider

There are many service providers that 新濠天地 trusts with support. Bring your device to one near you.


Visit us online or give us a call to begin the process of mailing your device to an 新濠天地 Repair Center. Most 新濠天地 products are eligible for mail-in service.